Terms of service


Terms of Service

Last updated: August 2026

Welcome to Signature Shop BD (signatureshopbd.com). By accessing our website, placing an order, or purchasing our products (such as backpacks, handbags, ceramics, and other lifestyle items), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Overview

  • This website is operated by Signature Shop BD. Throughout the site, the terms "we", "us" and "our" refer to Signature Shop BD.

  • By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by these terms of service.

  • We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

2. Products and Pricing

  • All products shown on the website (Men's Backpacks, Women's Backpacks, Handbags, Ceramics, etc.) are subject to availability.

  • We reserve the right to limit the quantities of any products or services that we offer.

  • Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

3. Orders and Acceptance

  • When you place an order through our website, you are offering to purchase a product subject to these Terms of Service.

  • All orders are subject to availability and confirmation of the order price.

  • We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

4. Shipping and Delivery

  • We offer Cash on Delivery (COD) all over Bangladesh.

  • Free shipping is applicable on orders over 10,000 BDT. For orders below this amount, standard delivery charges will apply.

  • Delivery times may vary depending on your location within Bangladesh. While we strive to deliver within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances.

5. Return, Exchange, and Refund Policy

  • Please refer to our separate Exchange & Refund Policy page for detailed information regarding returns, product exchanges, and refunds.

6. User Account and Contact Information

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • For any questions, support, or inquiries, you can reach us at:

    • Phone/WhatsApp: +880 16 0100 4002

    • Email: signatureshopbd@gmail.com

    • Showroom Address: Altaf Super Market, Shop 206/207 (2nd Floor), Road 03, Plot- 05, Mirpur-10 (Backside of Sha-Ali Plaza), Dhaka-1216.

7. Limitation of Liability

  • Signature Shop BD shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of any of our products or services, or for any other claim related in any way to your use of the website or any product.

8. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangladesh.